Terms of service
Last updated: March 2026
By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree, you should not use this site.
These Terms apply to all users of the site, including visitors, customers, and anyone accessing or using our services.
1. Website Access and Use
Access to this website is granted for personal, non-commercial use only, unless otherwise authorized.
By using this website, you agree that you:
- Have the legal capacity to enter into these Terms
- Will use the website in compliance with applicable laws and regulations
- Will not use the website for any unlawful, fraudulent, or harmful purpose
Moonwell reserves the right to suspend, restrict, or terminate access to the site for any user who violates these Terms.
2. Products and Services
We strive to present our products and services as accurately as possible.
However, slight variations may occur, particularly in color, appearance, or visual representation on screen.
Moonwell reserves the right to:
- Modify or discontinue products or services at any time
- Limit quantities available for sale
- Remove any product or service without prior notice
3. Pricing and Availability
All prices displayed on the website are shown in USD.
Moonwell reserves the right to change prices at any time without notice.
Products are offered subject to availability.
In the event of an obvious error in pricing, product description, or availability, Moonwell reserves the right to cancel the order and notify the customer as soon as possible.
4. Orders
Any order placed on the website constitutes acceptance of these Terms.
Customers agree to provide accurate, complete, and up-to-date information when placing an order.
Moonwell reserves the right to refuse or cancel any order in the following cases:
- Incomplete or incorrect information
- Suspected fraud
- Payment issues
- Abnormal or excessive orders
- Product unavailability
In the event of cancellation, the customer will be notified by email.
5. Customer Accounts
Some features of the website may require account creation.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account.
Moonwell is not responsible for unauthorized use resulting from failure to secure account information.
6. Accuracy of Information
Users agree to provide accurate, truthful, and complete information.
Moonwell is not responsible for any issues resulting from incorrect or outdated information.
7. Intellectual Property
All content on the Moonwell website is protected by intellectual property laws.
Any reproduction, distribution, or use without prior authorization is strictly prohibited.
8. Prohibited Uses
You may not use the website:
- For illegal or fraudulent purposes
- To infringe on the rights of Moonwell or others
- To transmit viruses or malicious code
- To attempt unauthorized access to systems
- To exploit other users’ data
- To disrupt the operation of the website
9. Third-Party Services
The website may rely on third-party services such as payment processors, hosting providers, and analytics tools.
Moonwell is not responsible for the performance or policies of these third-party services.
10. Website Availability
We strive to ensure continuous access to the website, but temporary interruptions may occur.
11. Limitation of Liability
Moonwell shall not be held liable for any damages resulting from:
- Use of the website
- Service interruptions
- Errors or inaccuracies
- Improper use
- Unauthorized access
12. Returns and Refunds
Return and refund conditions are outlined in our Refund & Return Policy.
13. Personal Data
Personal data is processed in accordance with our Privacy Policy.
14. Modifications
Moonwell reserves the right to modify these Terms at any time.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
16. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws.