Privacy policy
Last updated: March 2026
All data collected through this website is processed by Moonwell.
This Privacy Policy explains how Moonwell collects, uses, and protects users’ personal information when they visit the website, use our services, or make a purchase.
1. Changes to This Privacy Policy
Moonwell may update this Privacy Policy at any time to reflect:
- legal changes
- technical updates to the website
- changes in data processing practices
The updated version will always be indicated by the “Last updated” date at the top of this page.
2. Personal Information We Collect
We may collect the following types of information:
Information You Provide Directly
- First and last name
- Shipping address
- Email address
- Phone number
- Billing information
- Order details
This information is necessary to process orders and provide our services.
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Interactions with the website
This is referred to as “usage data.”
3. How We Use Your Information
Moonwell uses collected data to:
- Process and fulfill orders
- Manage payments
- Provide customer support
- Improve user experience
- Prevent fraud and secure transactions
- Send order-related communications
- Send marketing communications (only if you have opted in)
4. Cookies
Our website may use cookies to improve user experience and analyze site usage.
Cookies may be used to:
- Remember your preferences
- Analyze traffic and performance
- Improve website functionality
- Deliver relevant advertising
Some cookies may be placed by third-party services such as:
- analytics providers
- advertising platforms
- social media networks
- payment providers
You can manage or disable cookies through your browser settings or via the cookie banner displayed on your first visit.
Please note that disabling cookies may affect certain website features.
5. Sharing of Personal Information
Moonwell may share personal data with trusted third parties necessary to operate the business, including:
- payment processors
- hosting providers
- logistics partners
- analytics services
- marketing platforms
These parties only have access to the information necessary to perform their services.
Moonwell does not sell personal data.
6. Third-Party Links
Our website may contain links to external websites.
Moonwell is not responsible for the privacy practices or content of these third-party sites. Users are encouraged to review their privacy policies before providing personal information.
7. Children’s Data
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
8. Data Security
Moonwell implements reasonable technical and organizational measures to protect personal data against:
- unauthorized access
- disclosure
- alteration
- loss
However, no method of transmission over the Internet is completely secure.
9. Data Retention
Personal data is retained only for as long as necessary to:
- provide our services
- comply with legal obligations
- resolve disputes
- enforce our policies
10. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- the right to access your data
- the right to correct inaccurate data
- the right to request deletion
- the right to restrict processing
- the right to data portability
- the right to object to data processing
To exercise these rights, please contact:
contact@moonwellstore.com
Contact
For any questions regarding this Privacy Policy, you can contact us at:
contact@moonwellstore.com